Terms of Service
Last updated: January 2024
1. Acceptance of Terms
By accessing and using AfroBirthday ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
AfroBirthday provides personalized birthday video messages created by African dancers. Videos are delivered digitally within 24-48 hours (or 12-24 hours for Express orders) of payment confirmation.
3. Ordering Process
When placing an order, you agree to:
- Provide accurate and complete information
- Upload appropriate photos (no offensive or inappropriate content)
- Provide messages that are respectful and appropriate
- Pay the full amount at time of order
4. Content Guidelines
We reserve the right to refuse orders that contain:
- Offensive, discriminatory, or hateful content
- Inappropriate or explicit material
- Content that infringes on third-party rights
- Content promoting illegal activities
5. Intellectual Property
Upon delivery, you receive a personal, non-exclusive license to use your video for personal purposes. AfroBirthday retains the right to use videos (with identifying information removed) for promotional purposes unless you explicitly opt out.
6. Payment Terms
All payments are processed securely by credit card. Prices are displayed in Euros (€) and include applicable taxes where required. Refunds are processed according to our Refund Policy.
7. Delivery
Videos are delivered via email to the address provided during checkout. Standard delivery is 24-48 hours; Express delivery is 12-24 hours. While we strive to meet these timelines, occasional delays may occur due to high demand or unforeseen circumstances.
8. Limitation of Liability
AfroBirthday provides videos "as is" and makes no warranties regarding specific outcomes. Our liability is limited to the amount paid for the service. We are not liable for indirect, incidental, or consequential damages.
9. Dispute Resolution
Any disputes shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes will be subject to the laws and courts of the Netherlands.
10. Changes to Terms
We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.
11. Contact
For questions about these terms, contact us at: support@afrobirthday.com